Privacy Policy

Privacy Policy for sphere.co.uk. This website is developed and maintained by Sphere Research Ltd. This Privacy Policy explains what data we collect through the website, what we do with it and why, as well as your rights and how to exercise them.

Version V2.0

1.   What information do we collect about you when you visit our website?

We only collect personal data from you when you choose to sign up to receive information about our products and services through our webform. We consider ourselves a Controller of this data and process your personal information with your consent, which you can withdraw at any time by getting in contact with us using the details at the bottom of this notice.

2.   Who else will see your data?

We will never sell or share your data with any third parties for marketing purposes.

However, we do use a sub processor, Webflow, to host our website. We have agreements in place to ensure they handle your data in a confidential and secure manner and will never share this data with anyone else.

3.   How long do we keep data for?

We keep will only keep your data for as long as you are signed up to receive information about our products and services, and will promptly delete your data if you withdraw your consent or opt out of receiving information from us.

4.  Data security and integrity

The security, integrity and confidentiality of all of our sites and associated information is extremely important to us. We use technical, administrative and physical security measures to protect information from unauthorized access, disclosure, use and modification.

If we ever experience a data breach in which information is at risk of being misused, we’ll contact all relevant parties according to legal requirements. If necessary, we’ll also contact data protection authorities.

5.  What are your rights?

Under the GDPR you have thefollowing rights:

·       The right to be informed
·       The right of access
·       The right to rectification
·       The right to erasure
·       The right to withdraw consent
·      The right to restrict processing
·       The right to object

If you wish to exercise any of these rights, please contact us. You will not be required to pay a fee to access your personal data, or to exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We are required to respond to all requests within one month. Occasionally it may take us longer than one month to respond if your request is particularly complex, or you have made repeated requests. In this case, we will notify you that we have received your request and keep you updated.

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the opportunity to deal with your concerns before you approach the ICO, so please contact us in the first instance. To exercise any of these rights, please contact us using the details below.

6.  What are your rights?

Sphere Research Ltd is registered in England and Wales with company number SC552214.

Our registered address is:
63 Dublin Street, Edinburgh, Scotland, EH3 6NS.

How to contact us:

If you have any questions about this policy, or want to exercise your rights overyour information, you can contact us at:  privacy@sphere.co.uk

Updates to this policy

This policy was last updated on the 29th of April 2021. We may update it at any time.